eServices Solutions

Workflow Engine • Ticketing with SLA • IT Services

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Built for organizations that value speed, control, and reliability

Workflow Engine + Forms Builder
with Ticketing & SLA

eServices Solutions provides IT services and a powerful workflow engine that enables teams to design workflows, build dynamic forms, and manage tickets with SLA—all in one platform.

Products

One platform. Multiple capabilities.
⚙️

Workflow Engine

Model workflows, approvals, tasks, and routing. Support flexible rules and automation for business processes.

🧩

Forms Builder

Create dynamic forms that match your workflow steps. Validate inputs, reuse components, and adapt quickly.

🎫

Ticketing + SLA

Track incidents and service requests with SLA, escalation rules, dashboards, and transparent communication.

IT Services

From planning to delivery and support.

Implementation & Integration

Deploy on your infrastructure, integrate with your identity provider and business systems, and go live safely.

Customization & Development

Tailor workflows, forms, reports, and user experience to match your policies and operational requirements.

Support & Maintenance

Ongoing monitoring, upgrades, performance tuning, and SLA-based support to keep operations stable.

Consulting & Process Optimization

Analyze business processes, reduce bottlenecks, improve service quality, and build clear operational KPIs.

Contact

Let’s discuss your requirements.

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Company Info

Website eservices.eu.com
Email info@eservices.eu.com
Highlights
  • Arabic / English UI support
  • Secure deployments (on-prem / cloud)
  • Process automation & SLA governance